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How to Replace Rear Liftgate Latch 2004-16 Cadillac SRX
Created on:
Tools used
Socket Extensions
T30 Driver
Ratchet
Trim Tool Set
Pick
1. Removing the Liftgate Panel
Remove the trim door from the hatch pull with a pick
Remove the T30 screw from the hatch pull
Pry out the liftgate panel with trim tools
Pull the panel straight down and once loose, toward the rear
Disconnect the electrical connectors
2. Removing the Liftgate Latch
Remove the T30 screws from the liftgate latch
Slide the latch through the door
Disconnect the wiring harness
Remove the latch
3. Installing the Liftgate Latch
Connect the electrical connector
Press the liftgate latch into place
Tighten the T30 Torx screws to the latch
4. Installing the Liftgate Panel
Manually close the liftgate to test the latch
Open the liftgate
Connect the wiring harnesses to the liftgate panel
Clip in the liftgate panel trim closest to the latch first
Line up the rest of the panel and clip it in
Tighten the T30 Torx to the hatch pull
Press the trim button to the hatch pull into place
Hi, I'm Mike from 1A Auto. We've been selling auto parts for over 30 years.
What's up, guys? I'm Andy from 1A Auto. In this video, I'm going to be removing and replacing the liftgate latch in this 2013 Cadillac SRX. If you need this part or other parts for your vehicle, click the link in the description and head over to 1aauto.com.
Open the liftgate. Next, we're going to take this cover off. You can try to take this off with a trim tool, right here—right here—and get underneath. It's a little bit tight, so I'm just going to use a pick. Just be careful not to scratch the plastic. Get underneath here and pop it off there. Slide it out. Then we're going to take this screw out. It's a T30, so use a T30 socket extension and ratchet.
So, there're multiple clips that hold this in, underneath here; then a couple of retainers that go that way on the back. So, we're just going to take some trim tools—we actually sell these trim tools at 1aauto.com. Just go underneath here; try to pry it out a little bit.
Just grab it with your hands and pull it straight down—just going to force it—and then the back is going to come this way—just like that. See—these are those clips that are in the back. Be careful not to break those. And then you have all these other retainers, all around. Then we have to disconnect this electrical connector. Push down on this lock; slide it off. I'm going to take a T30; I'm going to take these three screws out. Take a T30 and a ratchet; pull that screw out. Pull that bolt out. All three of those are out, and we can grab the latch and slide it through here, and the connector, right here. We need to slide this gray piece up. That's just a lock. And push down on the lock, and slide the connector out.
This is the old part. This is the new latch from 1aauto.com. As you can see, the shape is the same. Flip it over. The latch part is the same. Connectors are the same. Get yours at 1aauto.com and you'll be ready to rock 'n' roll.
Now we're going to take the new latch. We're going to plug in the connector, right here. Now we'll push down on that lock tab. I'm going to feed that wiring harness back in. Put that latch in position, like that. Next, we're going to take these screws—you can put a little bit of Threadlocker on them if you need to. Get these started here. Get this one. I'm going to get them all started first, before I tighten them down. I'll take the T30 and the ratchet and I'll tighten this down. I'll snug these down.
Before I put this panel on, I'm just going to make sure everything's working properly. Just manually close the liftgate. Latch is good. I'm going to open the liftgate, and it's working properly.
I'll take this cover. Connect the connector, right here; lock it on, and you want to slide these two pins in from the back first. Lock those on and then line up the other guides. There's a guide pin right here—you line that up and then line the other one up as well. Just push; give it a tap. Install this bolt with a T30 socket extension, and once I get it down, I'll snug it up with the ratchet. Just snug—not too tight. It is plastic. Get this little cover; line it up, lock it in. We can close this.
Thanks for watching. Visit us at 1aauto.com for quality auto parts, fast and free shipping and the best customer service in the industry.
931-107
In Stock
Product Reviews
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4.80/ 5.015
15 reviews
5 Stars
4 Stars
3 Stars
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1 Star
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1A auto customer service was awesome
Rafat
December 21, 2017
1A Auto customer service was awesome and a great help. when I told him what the problem was with my 2007 GMC Yukon, he asked me a few questions and then he told me what I needed . The product was shipped that day and I received it a few days later. It took me 15 minutes to put the liftgate lock actuator in and replaced it. Thank you for your service.
Completely satisfied!
Tommy
August 2, 2018
Great pricing, delivery was very quick. I will continue to shop at A1 and highly recommend others to do the same.
Lock actuator
T
December 8, 2018
1 A auto is great, helpful videos had me get the right part and easy install. Will purchase from them again
Great experience.
Stanley
April 24, 2019
Their response was immediate.
A perfect fit
Matt
May 12, 2019
I couldnt figure out what the heck was wrong with my liftgate on my 07 suburban. But after some research it seemed to be that dang latch but it still didnt make sense why it was doing what it was doing. I watched the 1aauto video on how to do it and its as easy as falling out of bed. The whole operation took about 15 minutes and for the first time in two freaking years my liftgate goes up and down by itself! Boom! Thanks 1A for pimpin my ride.
Dusty
June 26, 2019
Gate wouldn't open or close, replaced and everything works as it should now.
07 Denali lift gate latch
Kevin
September 27, 2019
I recently purchased an 07 Denali that had the latch not working on the lift gate. The owner had told me the auto lift had quite working as well. I figured most important was to replace the latch so the vehicle could be secured. My 1AAuto order arrived in the specified time. The panel removal and latch actuator replacement was easy following the tutorial. With the lift gate up and plugged back in, I dropped the door to latch and check prior to reinstalling the panel. Heard motor winding, touched handle to open and the lift gate auto opened, BONUS!! I had not expected that, but it makes sense that the auto lift is dependent on the latch actuator working. Checked my key fob and all works now after replacing just the latch actuator. Highly recommend checking your latch if the auto lift stops working. Does the lock engage or can you just open it after shutting? If so, replacing just the lift gate actuator may repair both.
I also ordered chrome door handles to replace the black pee
rickey
October 2, 2019
Lift gate opens with the key fob now
Easier than expected
Michael
May 4, 2020
If Id known that it was this easy and $300 cheaper than the dealer, I would have done it a year ago!!!!
great return process
Vincent
June 16, 2020
I bought a liftgate latch actuator to correct a problem I was having on my 2007 Chevy Suburban. It turns out that I mid-diagnosed my problem and I didnt actually need this part. I was super happy to not only be able to return the part, but the process to do so was super simple and completely hassle free.
Lift gate works now
Nathan
August 11, 2020
Perfect fit no issues at all.
Nathan
July 19, 2021
Great product at a great price!
Michael
October 4, 2021
Works great
Roger
September 7, 2022
Fits perfectly and works!
Bad part did not operate correctly to release the tail gate
Susanne
April 2, 2024
Did not operate properly would only release one latch
Customer Q&A
I can hear the lift motor running dose that mean the actuator is bad?December 15, 2018
Larry B
10
We are unable to diagnose if the part has gone defective or not but a local mechanic should be able to further assist you.
December 16, 2018
Emma F
My liftgate will open automatically but will not close, and normally when I close it manually the lock will just click and not engage. Does it sound like replacing the Liftgate Lock Actuator will fix this issue?January 8, 2020
Ryan B
10
Thanks for your inquiry. There could be multiple reasons why you're having this particular problem. We suggest taking your vehicle to a nearby reputable shop to identify the cause. Once you know the cause, we'll be happy to see if we carry the parts and how-to videos needed for your repair.
January 8, 2020
T I
Customer service
877-844-3393
Monday - Friday 8:00am - 9:30pm ET Saturday - Sunday 8:00am - 4:30pm ET
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