Working Hours:
Monday - Friday
9:00 AM to 7:30 PM
Eastern.
Highest Ratings
Quality: We've got the awards to prove it!
We've won the Bizrate Circle of Excellence award, five years in a row. Rated outstanding for quality, satisfaction, service, and on time delivery. 1A Auto selects the highest quality parts from the best manufacturers. Check our excellent ratings.
Fastest Shipping
We ship the same day!
We'll ship your in stock order the same day, when received by 3pm Eastern. Need it yesterday? We can ship overnight. And ground shipping is always free.
No-Hassle Returns
Changed your mind? No problem.
An auto parts store is only as good as its return policy. Changed your mind? No problem. We'll take it back and credit your account in full. See full details...
USA Support Techs
99% of support calls answered in 1 minute!
Our customer support techs are US based, car part experts. They're certified by the National Institute for Automotive Service Excellence (ASE). 99% of support calls are answered within 1 minute. View our exceptional customer service ratings.
Best Value
Pricing that's often 1/3 of dealer prices!
We're constantly comparing our prices to competitors, to ensure we're providing the best value possible. Our parts are original, high quality, and we support what we sell. There is no better deal for aftermarket auto parts on the web!
Our Guarantee
Satisfaction is the bottom line.
1A is a family owned business and our customers matter to us. If you're ever unhappy with your experience, tell us why and we'll make it right. Live help is available by phone or email.
The amount of padding may differ
from the stock carpet, but these carpets will come with padding under the foot
wells. You may choose to reuse some of your old padding and the carpet
will accept up to a ½” of additional padding underneath before it begins to
cause installation issues.
2. Do these carpets come ready to install?
While the carpet will come
premolded to the factory floor plan, it will not include any cuts. You
will need to trim any excess around the edges and make slits for shifters,
seats, and belts. We recommend using your old carpet as a template to
make sure cuts are made correctly. Since the carpet comes rolled up for
easier shipping, it will need to rest outside of the box for at least 24
hours. This will allow the carpet to regain most of its shape prior to
installation.
3. How long is the carpet delivery time?
Carpets usually arrive in about
a week from the time the order has been placed. Tracking info is usually
emailed within 2-3 days from the time your order. Since these are made to
order, we unfortunately cannot expedite shipping.
4. Is this carpet in stock?
All of our carpeting is made to
order by ACC. This assures that your carpet is brand new, freshly molded,
and the most correct pattern.
5. What color carpet will match my car?
Our website will show the
closest available options that came stock for your vehicle. Over the
years, sunlight will lighten the color of your carpet, so you’ll want to match
your replacement carpet to something that has not been in direct light (usually
under your seat or door sill plate is a good place to check). We can also
send free samples to you to match up to your vehicle.
All items sold by 1A Auto come with a 60 Day Satisfaction guarantee. If
for any reason you are not satisfied with a product, please call or
email our ASE Certified USA Call Center to arrange a return.
8. Do I have to pay sales tax?
If your product is being shipped to Massachusetts, Arizona or Kansas, we are
required to charge the sales tax rate for those states. MA is currently
6.25%, AZ is 9.1% and KS is 7.53%
9. What is my tracking number?
As soon as your item is shipped, an email will be sent to you with the
tracking information inside. If you don\'t see it, check your junk mail
box, because sometimes it lands in there. :)
10. How long will it take to get my item?
99% of in-stock orders received by 3PM will ship the same day. Once it
leaves our hands, it should take between 1-6 business days to reach you
depending on your location.
11. Do you offer next day air shipping?
Absolutely, if you need expedited shipping, please call our U.S. call center at 888-844-3393 Before purchasing.
12. Do you ship to Puerto Rico, Hawaii, Alaska, Canada or internationally?
Most items are able to be shipped to all 50 states, territories, and APO/FPO addresses. Due to regulations, and other factors, not all products can be shipped overseas. Additionally, you take full responsibility that the auto part(s) you order will fit your vehicle. The parts were originally manufactured for automobiles sold in the United States. 1A Auto and Bongo have no responsibility for damage or other costs associated with the use of these parts. To order, simply place your order in our shopping cart. When you select your country, you will be directed to Bongo’s site for completion of your order and the estimate of shipping charges. 1A Auto does not have access to actual shipping, handling or other shipping fees. We do not offer free shipping on international orders. Bongo will ship your order overseas and assist you with customer service.
13. Where do you ship from?
Our auto parts ship from multiple warehouses. We ship from the closest warehouse to you that has the product in stock.
14. How do I contact you if I have a question?
You can call our U.S. call center at 1-888-844-3393. One of our ASE certified customer service technicians is happy to help!
15. Are your auto parts really in stock?
The products on our website that specify \"In Stock\" are REALLY in stock in
our warehouses. Convertible tops, carpets, and upholstery are all custom
made to order and take additional time to make and ship.
16. Are these auto parts new?
Yes! All of our parts are brand new unless otherwise specified. They
will function and fit just like your original parts did, maybe even
better!
17. Will this fit on my vehicle?
All of our products are guaranteed to fit the specific applications
listed. If you have any questions, just call our U.S. call center, we are happy to help!
English 888-844-3393
Spanish 866-401-3393
18. Are the headlights made of glass or plastic?
All of our lighting is made to be just like the original parts that came on your vehicle. If your original ones were plastic, our replacements are plastic also. If your original headlights were glass, then ours are made the same way.
19. Is this the Drivers Side or Passengers Side?
Left Side = Drivers Side
Right Side = Passengers Side
20. What is California emissions? How do I know if I have it?
Due to the stricter emissions requirements in the
state of California,
most auto manufacturers build cars that are specially tailored for these
regulations.This is often accomplished
through changes in exhaust, emission systems, and engine programming.While originally intended for use in California, many of
these cars are sold in other states around the country.To determine if your vehicle is California emissions
equipped, there should be a label under the hood with emissions
specifications.
21. How do I find the production date of my vehicle?
The production date can often be found on a sticker
located in the door jam of the driver’s door.If the car has been repainted or the tag has fallen off, your local
dealership should be able to provide this info with the help of your VIN.
22. What is a VIN and where can it be found?
The VIN, or Vehicle Identification Number, is a unique
serial number located on your vehicle.This 17-digit number includes information like the country the vehicle
was made in, what year it was built, engine size, and other various
information.All cars on the road today
will have the VIN located on the driver’s side dash visible through the lower
windshield outside the vehicle.If this
tag is blocked or not visible, you can also find this number on your vehicle’s
registration.
23. What is an RPO code and where can it be found?
Used specifically on GM vehicles, RPO stands for
Regular Production Options and is what the factory used to determine which
options your vehicle was to be equipped with (like fog lights, heated mirrors,
etc).Since different options can affect
how parts function, we may require this code to make sure the part fits your
vehicle.These codes can normally be
found on a sheet located in your glove box, center console, on the trunk lid,
or under the spare tire cover.
24. Are these universal parts or direct replacement?
All of our parts are direct replacement for the part
that came on your vehicle originally and require no modification to install.
1A Auto Parts is a Circle of Excellence Fifth Time Award Winner!
About 1A Auto
Welcome to 1A Auto! We are a family owned business, and for the last 50 years, we have been using the same high quality aftermarket replacement auto parts that we now offer for sale online.
Customer Feedback
I bought a set of door weather...
Chevrolet Camaro IROC-Z Kyle, Royal Oaks, MI
If you place your order by 3:00 PM Eastern, Monday through Friday and the part is listed as "In Stock" on our website at the time of order, we will ship free from our warehouse the same day. ACTUAL DELIVERY TO YOU WILL BE DETERMINED BY YOUR DISTANCE FROM OUR WAREHOUSE AND THE TYPE OF SHIPPING YOU SPECIFIED. Orders received on the weekend will be shipped on Monday.
Shipping Outside the Contiguous 48-States
While we are happy to ship most items we stock to Hawaii, Alaska, and US territories outside the contiguous 48 states, there may be additional shipping fees required to get the items to you. These rates will be calculated in the checkout page prior to payment.
International Shipping
We are currently working with Bongo International to serve our international customers. All you need to do is place your order on this site. When you select your country, you will be directed to Bongo’s site for completion of your order and the estimate of shipping charges. 1A Auto does not have access to actual shipping, handling or other shipping fees. We do not offer free shipping on international orders. Bongo International will ship your order overseas and assist you with customer service. That’s it! Couldn’t be more simple.
