Monday - Friday
9:00 AM to 7:30 PM
Quality: We've got the awards to prove it!
We've won the Bizrate Circle of Excellence award, 7 years in a row. Rated outstanding for quality, satisfaction, service, and on time delivery. 1A Auto selects the highest quality parts from the best manufacturers. Check our excellent ratings.
We ship the same day!
We'll ship your in stock order the same day, when received by 3pm Eastern. Need it yesterday? We can ship overnight. And ground shipping is always free.
Changed your mind? No problem.
An auto parts store is only as good as its return policy. Changed your mind? No problem. We'll take it back and credit your account in full. See full details...
USA Support Techs
99% of support calls answered in 1 minute!
Our customer support techs are US based, car part experts. They're certified by the National Institute for Automotive Service Excellence (ASE). 99% of support calls are answered within 1 minute. View our exceptional customer service ratings.
Pricing that's often 1/3 of dealer prices!
We're constantly comparing our prices to competitors, to ensure we're providing the best value possible. Our parts are original, high quality, and we support what we sell. There is no better deal for aftermarket auto parts on the web!
Satisfaction is the bottom line.
1A is a family owned business and our customers matter to us. If you're ever unhappy with your experience, tell us why and we'll make it right. Live help is available by phone or email.
I used to rely on parts stores...
Buick Roadmaster Jeff, Winter Springs, FL
Merle Green and his sons Michael & Richard with the original 'Tin Indian'. One of many cars painstakingly restored to original condition by the Greens.
1A Auto is a 2nd-generation, family-owned business, located in Pepperell, Massachusetts. For more than 50 years, the Green family has been installing and using the same high-quality auto parts that you'll find on our website. We actually use the parts we sell, and we've been selling online since 1999. Our company's mission is to make your car projects go smoothly, and to become your trusted source for auto parts. To this end, we treat our customers like family. We employ USA-based, knowledgeable support technicians. They'll help you through your project. We always make sure you get the right part. And we boast the industry's most generous returns policy. You won't find a company more passionate about auto parts than 1A Auto. That's why we won BizRate's Circle of Excellence award for seven years in a row. Check our ratings for quality and customer service.
We listen to our customers. Please feel free to contact us at any time with comments or suggestions. We'd love to hear from you. Or, to get to know us better, you can meet the people of 1A Auto.
Message from Richard Green, President
As President of 1A it is my job to see that all of our customers have the most satisfying shopping experience with 1A Auto. So, we strive to supply the highest quality parts, the most knowledgeable customer service people, the fastest delivery and the most reliable and secure transactions. So far it is working. We have many loyal customers who return time after time, we have the highest customer satisfaction ratings of anyone in our industry and we have the lowest return rates of anyone in our industry.
But, we do not intend to rest on our laurels and are passionate about always improving our service. So please let us know if you believe there is some way we can do better. And, if you have any problem that did not get quickly and easily resolved by contacting our customer service engineers at 888-844-3393 or by email please email me directly at email@example.com. And thank you for shopping with us.
Meet the 1A Auto Family
Before becoming president of 1A Auto in 1999, Richard Green was a trained aerospace engineer. He uses the quality-assurance techniques he learned from aerospace to oversee the consistent quality of 1A Auto's parts. This results in the highest quality ratings and lowest returns rate in the industry. For more than 50 years, the Green family has been installing and using the same high-quality auto parts that you'll find on our website.
Mike is a car enthusiast and co-founder of 1A Auto. He has created hundreds of instructional videos that can be seen on our website or YouTube to help customers install auto parts. Mike completed his first auto-restoration project at 14, a 1964 Pontiac GTO. Look for Mike at New England Dragway running the 'Tired Indian' 1966 GTO or on a nice day driving with his wife and two daughters in their '66 Pontiac Ventura. Mike is a family oriented person who enjoys tinkering with any engine-driven vehicle - whether it flies, drives or floats! He also enjoys that 1A Auto helps thousands of people solve their transportation problems.
Scott has been involved in auto parts for seven years and enjoys working on his 1963 Thunderbird and his 1985 Fiero GT. As 1A Auto's purchasing and product development manager, Scott oversees our suppliers and checks that all parts meet our high quality standard. Rather than relying on drop-shippers, 1A Auto stocks the parts we sell. This helps ensure both quality and on-time shipping. Scott meets with suppliers regularly to constantly improve the customer experience, maintain quality, and implement customer suggestions.
Rob has been with 1A Auto ensuring the quality of our parts for 11 years. Before joining the 1A Auto team, he had 12 years of experience in the automotive industry, including time spent doing dealer part inventory audits, GM service and GM parts. Rob currently owns a few classic cars including a 1968 Pontiac Catalina and a 1975 Chevrolet Corvette coupe. Having spent many years in the industry with OE and different levels of aftermarket parts, he is proud to say that 1A Auto offers the highest quality in the aftermarket. Rob is into all things with motors in the water or on land.
Tony has been involved with cars for the better part of his life. He has been in the automotive industry for 25 years, at 1A Auto for 2 years, and started working in his dad?s auto body shop at the age of 10. Growing up as the son of an auto body man (and a Ford guy) he has become a 79-93 Ford Mustang Restoration specialist. If there?s a trim part or a question you need answered about a fox-body Mustang, he?s your go to guy. Tony currently handles the online marketing for 1A Auto Parts. He enjoys going to car shows, surfing, weight lifting, and attending NASCAR races.
Jeremy has enjoyed eight years at 1A Auto as a product specialist with a very strong knowledge of cars dating back to the 1930's. Jeremy has an automotive degree and spent two years as an ASE certified technician at a local Cadillac dealer. Jeremy owns one of his dream cars, a 1964 Chevy Impala convertible currently under restoration. He also has heavily modified his 1988 Honda Hawk GT as well as a Dodge Ram 50 Truck with a turbocharged 4G63 Mitsubishi Eclipse motor. Jeremy is a gear head to the full extent, and it would be a miracle if you own a car that he can't identify. Jeremy's custom work with fiberglass and metal fabrication has set him on fire more than once, but has not doused his passion to know everything there is to know about cars.
Bob has worked at 1A Auto since 2002 and has been working on cars since he was seven, when his dad let him help repair stock cars and motorcycles. As a teenager, Bob got his first car, a 1967 Pontiac GTO that he restored to showroom condition. Bob obtained his BS in Mechanical Engineering at UMASS Amherst, and his education, in addition to salvage yard experience, over 20 years with interchange systems and 39 years of extensive hands on experience, makes him an expert in the field for fits and determining quality of parts. As a Senior Product Specialist at 1A Auto, his skills make him unmatched in his ability to provide the highest quality parts for our customers. While not at work, Bob likes to spend his time restoring his 1969 Ram Air IV GTO Judge.
Meet our Customer Service Team of Experts
Lauren has been at 1A Auto for nine years, after more than six years working on cars. Coming from a family of car enthusiasts, she gained an affinity for GM cars as a teen. Lauren received an automotive-excellence award as a high-school senior. Since graduating, she spends free time at car shows as much as possible. Lauren's dream car is a '70 Chevelle SS 454 4 speed, which she is determined to own soon. Lauren enjoys physical fitness, cooking, and working on her project 1960 Pontiac Ventura.
Brian has been involved in the automotive field for the better part of 27 years. He works on everything from go carts to motorcycles, race cars and off road vehicles. After graduating from an automotive tech school, he continued his education working in dealership parts and service departments. He is ASE certified and has been with 1A Auto 9 years assisting customers to get the parts they need. Brian drives and services his lifted 1997 Jeep Grand Cherokee with 230K miles on it and enjoys off road excursions on his Yamaha Raptor SE 700R. Recently, he has been recording media coverage at motorsports parks and shows. Brian dreams of one day owning a 1966 Shelby Cobra.
Adam has been at 1A Auto for over seven years as one of our ASE certified lead customer-service specialists. He has over 15 years of automotive experience which he draws on to help customers get the answers they need. He owns and maintains two Jeep Grand Cherokees and enjoys working on them and improving them. In his spare time Adam enjoys watching racing of any kind and participating in winter sports and golfing.
Matt has been at 1A Auto for slightly over a year. He has four years experience in the aftermarket auto parts business, and is ASE certified in parts. Before working here he was the assistant manager at Advanced Auto Parts for three years. His favorite car is a 2002 WS6 Trans Am, and he loves anything with a turbo diesel engine in it. In his spare time he likes weight lifting, as well as riding, and fixing his 2001 Raptor 660.
Carlos has worked in the automobile industry more 11 years and is an ASE Certified Parts Specialist. His hobbies include spending time with his family, sports, music, cars, reading, and watching movies. His dream car is the 2010-2011 Nissan Skyline GTR.
Ryan has been at 1A Auto for over eight years, and excels as manager of our ASE certified customer-service specialists. Ryan's 11 years of customer service experience, and his understanding of the aftermarket industry make him uniquely suited to his role. Ryan drives a 2005 Honda Accord, which he mechanically maintains. His hobbies include keeping up on current events, politics, and playing his Xbox 360. Ryan's dream car is a 2002 Aston Martin Vanquish.
Kevin joined 1A in December, 2006. Though this is his first venture into the automotive world, Kevin brought over 10 years of customer service experience to the team, with past positions ranging from holding just about every position possible in different restaurants to performing maintenance on large machines at a privately owned bowling alley. Kevin is passionate in getting what the customer needs right the first time, and quickly solving any problems they may have. In his free time, Kevin enjoys honing his skills on the guitar, piano, and singing. His dream car would be a 1997 Mercury Tracer or a 1998 Suzuki X-90.
Dan has been working at 1A Auto for four years. He is ASE certified and oversees the quality of our customer service department. He has worked in the automotive-parts field for more than 11 years, working as a mechanic, managing an auto-parts store, and working with repair shops. He's been working on his own vehicles for nearly ten years and learned most of what he knows under the hood of a 1989 Camaro. When not wielding a wrench under the hood of his 1987 Trans Am, Dan is a gamer and music enthusiast. His dream car is a 1969 Chevy Camaro.
If you place your order by 3:00 PM Eastern, Monday through Friday and the part is listed as "In Stock" on our website at the time of order, we will ship free from our warehouse the same day. ACTUAL DELIVERY TO YOU WILL BE DETERMINED BY YOUR DISTANCE FROM OUR WAREHOUSE AND THE TYPE OF SHIPPING YOU SPECIFIED. Orders received on the weekend will be shipped on Monday.
Shipping Outside the Contiguous 48-States
While we are happy to ship most items we stock to Hawaii, Alaska, and US territories outside the contiguous 48 states, there may be additional shipping fees required to get the items to you. These rates will be calculated in the checkout page prior to payment.
We are currently working with Bongo International to serve our international customers. All you need to do is place your order on this site. When you select your country, you will be directed to Bongo’s site for completion of your order and the estimate of shipping charges. 1A Auto does not have access to actual shipping, handling or other shipping fees. We do not offer free shipping on international orders. Bongo International will ship your order overseas and assist you with customer service. That’s it! Couldn’t be more simple.