Install Tip: Keep & reuse your original hardware, new hardware is not included with this item.
Item Condition:New
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How to Replace Lift Support 1999-2004 Jeep Grand Cherokee
How to Replace Liftgate Lift Supports 1999-2004 Jeep Grand Cherokee
Created on:
Tools used
13mm Socket
Socket Extensions
T40 Bit
Ratchet
1. Replace the tailgate support strut
Remove the T40 Torx bolts on each end of the strut.
Pull the strut out.
2. install the new support strut
Install the two 13 mm bolts with your socket and ratchet.
Clip the support strut in.
Brought to you by 1AAuto.com. Your source for quality replacement parts and the best service on the internet. In this video we're going to show you how to replace the rear hatch struts on this 2004 Grand Cherokee. Same as any '99 to '04. The only tools you'll need, you do need a T40 Torx bit with a ratchet and an extension. Then to put our new ones in you'll need a 13 mm socket.
Over time these cylinders wear out causing your tailgate to sag. Actually you can see that they're still good on this one, but some people are probably familiar with a piece of wood or broom or something that holds the tailgate up. It's annoying when you reach for your favorite swimming toy and you get hit in the head with the tailgate. In all seriousness this can be a very dangerous situation for a small child or something. Replacing these struts is pretty easy. Even though this vehicle doesn't need them I'm going to show you how to take them off and put them back on. Most basic tools sets will have 3/8 ratchet and sometimes an extension. Probably the one different tool; this is T40 Torx bit. Next you want to take your Torx driver and insert it about here on the bottom; then on the top, same thing right in there. I'm going to fast forward through removing those two bolts.
I highly recommend having someone help you here. You can see I reach up just to make sure the tailgate doesn't go anywhere. Make sure then that that weight rests onto the board. Best if you have a helper to help you out when you're removing this. New ones from 1A Auto. They come with little studs. They're a little different than the originals. You put those into place with the original Torx screws down here and on top up here. Then use a 13mm socket to tighten them up, or a wrench would work fine. Then you want to install these with the skinny side down. They install very easily. You put them onto the socket and press. Then up here you'll need to probably lift up your tailgate some. Put them on the socket and press and then they're on there nice and tight. You can replace the other side the same way and then you'll be able to reach your favorite swimming toy or your favorite gardening hat without getting hit by it.
We hope this helps you out. Brought to you by www.1AAuto.com. Your source for quality replacement parts and the best service on the internet. Please feel free to call us toll free 888-844-3393. We're the company that's here for you on the internet and in person.
Tools used
13mm Socket
Gloves
Socket Extensions
Pole Jack
T40 Bit
3/8 Inch Drive Ratchet
Safety Glasses
Pocket Screwdriver
GSA47468
In Stock
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Worked just as described
Joseph
January 6, 2021
These hatch lift supports are exactly what I needed.
Worked just as described and installation was a breeze.
1A Auto has been there when I needed them most.
AAA+++
Customer Q&A
Is this listing for one strut or for a pair of struts?June 11, 2021
Nancy B
10
This will only be one strut assembly as pictured.
June 11, 2021
Emma F
How do I get the socket to pop off the strut? It came pre-assembled and I don't know how to remove it to attach to my jeepFebruary 12, 2022
B R
10
Yes, we do have installation instructions available for this part. They can be located on the How-To & Tools tab on the lower part of the listing.
February 14, 2022
Ricale A
Customer service
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